The UK's No.1 24 hour Telephone Answering Service

Calls answered since
1999, and counting..

25,017,507

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Call Centre & Contact Centre

alldayPA has a variety of call centre services to suit all of your business needs

alldayPA's answering service is based at three different call centres across the UK. This means that wherever your company is based and whatever the nature of your business, one of our contact centres can help you with any number of telephone answering services.

Although often called call centres, our centres are not filled with rows and rows of workers in the traditional "call centre" format. We are reluctant to use the term "call centre" because of this. In fact, at alldayPA we only hire fully experienced and qualified call operators and there are never more than 50 operators in each call centre.

Additionally, there are no students and no part time workers in any of our call centres, so we can guarantee that all of our staff are completely dedicated to answering your calls and managing your workload on a full time basis. The operators work on your behalf, and therefore present the best image possible of your company and its brand when dealing with your clients and contacts. This encourages a desirable reputation for your business.

The passion we have for providing our clients with a first class business service means that we can answer 98.6% of your business calls within 10 seconds, making your customers happier with your company and encouraging repeat business in the future.

Furthermore, we ensure all calls are recorded which highlights our integrity and trustworthiness, and at our call centres we can collate the call data we receive for your personal call analysis. This means you can review how many calls the call centre is receiving and how this compares to your sales, profit margins, client retention, and so on. The bespoke packages our call centres offer means that you also get the right service for you.

Every one of our call centres uses the most up to date and innovative technology to answer your business calls, or to conduct other services such as telemarketing or outbound canvas calls. The in house team that work within our contact centre buildings install and maintain the latest telecommunications technology to ensure that alldayPA remains one of the leading call centre operators working with businesses in the UK. There really is no reason to look anywhere else!

 

 

 

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