The UK's No.1 24 hour Telephone Answering Service

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Call Handling Service

alldayPa are the experts when it comes to offering a call handling service.

Do you need a call handling service? If so, speak to us here at alldayPA. We have a wide range of services available for you to choose from including a call handling service which can be adapted to suit your requirements, whatever they may be. No matter how many calls you receive and how often you receive them we can tailor our call handling service so that every call is answered.

Types of call handling service

Although we provide a number of different call handling services, here are a few of the most popular ones: -

  • Switchboard service – everything you would get from a regular switchboard without the added expense
  • Customer service helpdesk – we have 3 friendly, UK based, call centre operations who can deal with your calls
  • Lone worker protection / employee absence hotline – which helps to monitor and protect your workers safety at all times
  • Order taking – this provides a real person, not a machine, to take orders from your customers at a time to suit them
  • Media response – if you are running any media and adverts then we have the staff to deal with any calls which arise from this
  • Disaster recovery – we can help answer calls in the event of an emergency
  • Engineer call out – we can ensure your calls are routed to the right person to help you with your issue

Not all companies require a call handling service as they are happy to handle all their calls themselves but for those who don't have the resources to deal with their call capacity then our call handling service will be able to help.

Many businesses receive calls 24 hours a day but it just isn't possible to get staff to answer those calls, if you find yourself in this position then you should consider our service. We have a wide selection of professional staff who will be trained to provide the best possible call handling service to your customers.

The cost of our call handlingwill vary depending on your requirements but if you are interested we would suggest you speak to one of the advisors on 0845 0574 000 for more information.

 

 

 

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