Our call answering service means many things to many businesses. But whatever you call it, if it involves answering a telephone, we can do - and do it well.
To some clients we are a remote reception desk, answering and routing incoming calls. Others see us as their outsourced call centre, handling their customer support queries 24/7. Then there are companies who use us to manage their telephone ordering or brochure requests.
It doesn’t matter what volume of calls you receive, or your call pattern, we can provide a call answering service that is right for you. Using the latest telephony technology, we’ll answer every call personally and professionally in your company name, just as if we were based in your office. We record every single call we take, too, to ensure total transparency.
Some of our clients simply ask us to manage the overflow when their own staff are too busy, while others regard us as their 24-hour reception. We are also happy to provide short-term cover, for a company away day or shut-down period, or while your receptionist is away on holiday.
The flexibility of our call answering service is reflected in the flexibility of our pricing. We recognise that each alldayPA customer has different requirements, so we will put together a bespoke call answering package based on the specific needs of your business, taking the time to design the most appropriate service and the most cost effective price plan.
For more information call our corporate solutions team on 0845 0574 000