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Does my business need a Virtual assistant?
Many businesses already hire a virtual assistant. A recently survey stated that 58 per cent of UK workers think that today’s offices, as they currently are, will not actually exist in ten years time. This is due to the rise of the “virtual office.”
A virtual office seems to be the way forward for many businesses, because it allows staff to spend time working remotely. This is achieved because of modern technology which allows people to connect virtually and means they can be based anywhere in the world.
Businesses are continually searching for effective ways of cutting costs whilst still maintaining a professional company image. This can be hard to achieve without the help of a professional outsourced call centre, who can provide you with virtual assistant and virtual office facilities at a cost effective price.
Businesses also need ways of handling their company and a way of changing from their expensive offices to a virtual workforce which allows a much cheaper running cost without compromising on business quality.
So what is a virtual assistant? A virtual secretary or assistant is an employee that works for a company. This employee works remotely and also depends on IT and communications to help them.
What does a virtual assistant do? Your virtual secretary can help you in many ways, they can simplify some of your day to day tasks by creating a virtual office. They will automate everyday tasks and link them with your online systems. They can take bookings, help with your website, conduct paperwork and even help with invoices where necessary. They can also standardise your internal forms, company reports, contracts, approval forms and so on. They can make them available to all other virtual secretaries within your organisation too. This means in the future you can rely more heavily on computer systems. It can greatly improve relations between you and your customers as the virtual PA can nurture client relationships with follow up calls, emails and so on.
A virtual assistant will focus initially on the time consuming processes which make your job more difficult and that seem more prone to operator error. This immediately takes the load off you and allows you to focus on more important business processes like closing down sales.
Why choose a virtual assistant? Simple. It saves time, money, and allows a consistency and quality of work which may be otherwise unachievable.