From concert and theatre venues to one-off charity events and leisure facilities alldayPA are able to assist.
We help event managers and organisers manage their diaries and stay in touch with clients when away from their desks. We also support ticketing teams with dedicated order processing lines and flexible support when they are busy and we become dedicated customer services teams, dealing with enquiries as diverse as opening times, directions and bookings.
Meeting your deadlines and organising others can leave little time for event managers to organise their own calls and diaries, especially when rushing here, there and everywhere to get things done. You can rely on alldayPA to answer the calls you cannot.
There is no limit to the amount of phone lines you can divert to us - your landline, office phone, even your mobile.
We can answer your phones in different ways depending what event you are working on at the time, just let us know.
When your events begin to be advertised, coping with the demand for tickets and bookings can be difficult, especially if your internal team have other tasks to manage too. alldayPA can help manage peaks in call volume or handle out of hours requests.
Our call centre has strict security procedures in place to ensure data protection, and we are able to take secure payments so we can manage your orders from start to finish.
Some of the call centre services your alldayPA team can provide:
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Dedicated ticketing lines, managing your orders from start to finish and supporting you at busy times
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24 hour message taking, allowing you to focus on core work without missing important calls
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Outsourced customer services, dealing with general enquiries without disturbing your working day
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Flexible back-up telephone support, giving you that extra helping hand should you need it
We are able to tailor any call handling service to your exact requirements, so if you have any bespoke requirements we will be happy to help. Call our entertainment and events team on 0845 0574 000 for more information.
