alldayPA can provide you with inbound call centre advice should you require it.

alldayPA have 3 inbound call centres so that you don't have to worry about the amount of calls that your business is receiving. You don't need to think about hiring and firing additional staff as demand changes.

No matter what size your business is, you'll want to spend time trying to grow your customer base and doing what you do best. By using one of the call centres you won't need to worry if your advertising campaign doubles the amount of sales calls received or whether a mention of your product on TV or in a national magazine or newspaper brings in hundred of enquiries. Trusting alldayPA to handle your incoming sales or customer service calls will allow you to concentrate on making sure that your products, quality and service meets and exceeds the expectations of your customers.

It might be that you get a lot of sales and support calls out of office hours. You might also have dealings with companies or customers abroad. By passing your calls to one of alldayPA's inbound call centres you can make sure that you don't have to employ additional staff to work nights, and don't even need to keep your office open all night.

If your company deals with engineer call outs then you can take advantage of alldayPA's inbound call centres so that you don't need to organise and allocate work to your engineers. The trained staff at alldayPA can work with you to send calls directly to you, so you don't have to be on call during the night or at weekends.

Your customers don't need to know that they're not dealing with your company directly and will have their calls answered by full time, experienced call handlers. alldayPA ensure that the highest standards of quality and service are met and can tailor service level agreements to meet your exact needs.

All calls into alldayPA are recorded, for your peace of mind and so that you would have a record of the call in case of any discrepancy. In addition, you will receive the call reports in as much detail as you need so that you can analyse the data and determine how your sales campaign is going or whether you need to improve your product documentation.

With over 98% of calls answered within 10 seconds you can be sure that your customers will get the same standard of treatment from alldayPA, if not better than your own in house call handling staff.

Why not speak to alldayPA, and see how one of our inbound call centres can help your company?