If you have reached this page you are probably struggling with answering the volume of inbound calls your company receives. You might run any type of business, a small florist, a large technology corporation, or you may freelance from home. Answering calls is the key to good customer service and efficient business operations, and you never know what opportunity might present itself from a single phone call wherever you are based in the UK and whatever the nature of your company.

alldayPA was set up in 1999 and now has an enviable base of over 23,000 clients, including FTSE 500 companies, blue chip multinationals and high-profile professional services firms all over the UK.

At our inbound call centres, we ensure that every single one of your calls in transferred to a professional and friendly operator who answers the phone in your company name. 98.6% of our calls which we handle is answered within 10 seconds, ensuring your callers are not kept waiting or told to leave a voicemail message.

Studies show that 75% of people would put the phone down if not confronted with a real, live person answering the phone. This means these potential customers probably look elsewhere for their requirements. In this competitive market place, seizing every business opportunity is vital.

What happens with the call after our virtual assistant answer it is up to you. If you feel you would like every call on a Friday to be transferred straight to your mobile, this can happen. If you want messages from a particular client to be emailed to you, this can also be arranged. If a more technical response is required, we can arrange for the call to be transferred to your engineer's office phone. As your company needs change and develop, the inbound call centre will adapt accordingly. We find that this approach encourages the most successful growth and customer service from any business.

The advantages of this type of service are endless. Your staff no longer have to deal with nuisance calls, cold calls, and time wasting callers, your energies are focussed on core business activities, you no longer have to recruit full time receptionists and you make long term cost savings, too.