Whether you require reception and switchboard services to support your own team, or business continuity services that comply with Law Society regulations, we can support your firm with specialist legal telephone answering services.
We have worked with the legal service sector for over 10 years and our satisfied clients include large national firms, high street solicitors, claims companies and specialist providers.
Our portfolio of legal telephone answering service was developed to best suit the needs identified by our clients. We work with them closely to adapt to any changes in requirements and to offer the best legal telephone answering service possible.
Your alldayPA team can provide:
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Fully outsourced switchboard services, transferring calls and taking messages
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Adhoc receptionist support during busy periods, breaks, and absences
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Business continuity support should your phone lines fail
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24 hour response lines for urgent requests
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Dedicated lines for specialist calls such as, claim applications, barrister public instruction requests
At all times your alldayPA operator will ensure your firm is presented professionally to clients, new callers and internal staff alike. They will answer your calls as though they are based in your firm or at your reception, exactly as your own team would.
What we do with the call is up to you.
For many firms we transfer the call directly to the intended recipient, alternatively we can take detailed messages if you and your team do not wish to be disturbed, allowing you time and the capacity to focus on case work or take a well earned break.
We are able to tailor any call handling service to your exact requirements so if you have any bespoke requirements we will be happy to help. Call our legal services team on 0845 0574 000 for more information.
