Medical practices and clinics, including doctors, vets, plastic & cosmetic surgeons and therapists use our call centre services in a number of ways.

Some simply use us to provide them with a virtual receptionist who can answer all their inbound calls or to expand their existing team when call volumes exceed capacity. Some like us to save them time by booking their appointments through our real time diary management system. While others rely on us to professionally manage their emergency call out rotas, trusting us to deal sympathetically with their patients and to arrange for a practitioner to contact them immediately should the call be deemed urgent.

Some of the telephone answering services your alldayPA team can provide:

• Outsourced receptionist and switchboard services, answering all of your calls while you continue with your core work
• Remote appointment setting, saving you time on the phone by booking your appointments through an online, shareable system
• 24 hour emergency call out systems, ensuring you get to your patients whenever they need your help
• Overflow call support, a flexible addition to your existing team when your phone lines are busy

If you require daily call support when you are in surgery or with a patient, or dedicated emergency support, we will act as a member of your in-house team, answering your calls in your business name and either transferring your caller's to their intended recipients or taking messages for you to follow up later.

Each call is treated as confidential with the callers details only being transferred to you or your named representative.

We are able to tailor any answering service to your exact requirements so if you have any bespoke requirements we will be happy to help. Call our medical practices and clinics team on 0845 0574 000 for more information.