alldayPA's Order Processing Services give you the ability to keep your business working 24/7.
Why Use An Order Processing Service?
With websites becoming the new shop front for many businesses, your business is accessible 24/7. Without phone, booking and order support throughout the night and at weekends many of your prospective customers can only window shop at the times they have the most availability and are at their most receptive.
You could be losing potential business and new opportunities by not being accessible and available to support online orders, answer questions or process bookings around the clock.
Sometimes demand for your products can simply outweigh your capacity to process orders. This can be due to seasonal demand, a popular product or event, successful advertising campaigns or staffing issues. As a result you can lose potential orders as customers may be unwilling to wait on the phone for you to become available.
Whether to support your existing team at busy times such as Christmas, to establish dedicated ordering lines for tickets and events, or to simply allow you to be open and available whenever your customer requires. alldayPA's Order Processing Services can help.
Your team of PAs will answer you order calls as though they are sat in your order and dispatch centre.
We will take the order details and even process the payments, if required.
Payments can be processed via any merchant terminal, Sage Pay, World Pay, PayPal or your own online system. All details for dispatch and delivery are accurately recorded and checked before being sent to you via email or SMS.
With alldayPA Order Processing Services you never miss an order, we keep you open all hours and always available on the telephone.
For more information call our corporate solutions team on 0845 0574 000