B2C (Business to Consumer) Telemarketing Service
AlldayPA works extensively with a variety of businesses across the UK who want to conduct effective B2C telemarketing campaigns. These campaigns might include a range of proven telemarketing techniques, like lead generation or follow up calls. We work with holiday companies that wish to gain customer feedback, to financial sectors working on PPI and mis-selling matters, and everything in between. Whether you require a short term campaign or an ongoing B2C telemarketing service, alldayPA can help you.
B2C telemarketing can get businesses a better response rate because of its instant feedback and ability to interact directly with consumers. It also means that your clients can ask you questions directly that can in turn be answered swiftly, which means that you can nurture and encourage their decision making process to buy with your company.
With B2C telemarketing, you also get an opportunity to up sell products as well as cross selling your services, making it a valuable way of increasing your revenue and establishing clients more directly. This is vital in the current climate where each business opportunity makes a difference.
AlldayPA has a team of experts which has many years’ experience working with similar businesses. When you contact us, we acquire a clear understanding of your business as well as your products and services so that we can generate more high quality leads for your company. We get to know your customers’ needs as well, so that we can relay vital feedback, information and advice to you. We can also assist with appointment making, product surveys, online sales, and much more.
Lead generation is an important area of our telemarketing services which many companies find beneficial. By targeting specific consumers in your target market, laying the foundations and discussing your products/services with them, your sales team can start out with high quality leads that allow them to make swifter sales.
Another important area of our telemarketing service is follow up calls. This may be required to improve your customer service area of your business. Good customer service encourages customer loyalty and word of mouth recommendations. Follow up calls can also be conducted to help nurture a potential sale; the team at alldayPA never harass or continuously bother your potential clients but instead make timely connections with them when necessary – to cultivate a future sale for your company.
Furthermore, we use state-of-the-art technology and a variety of channels to conduct high quality telemarketing; we are not an outbound hard-core heavy sales driven company. We can also use voice recording technologies so you can have access to the calls made and we will help you analyse and make sense of the data we collect from your consumers.
AlldayPA will dedicate your business a client services manager, a trainer, and a small team to manage the B2C campaign from the very start. Our professional service means that you do not need to look anywhere else for any of your B2C telemarketing needs.