From retail chains and high-street boutiques to e-commerce sites and eBay traders, alldayPA has a call answering service designed to facilitate your work and ensure your customers can always contact your company, so you never miss new business calls.
Dependent on your business, your alldayPA operators can act as additional employees - available to answer enquiries about opening times, delivery locations, etc. Alternatively, we can act as your dedicated order support team, troubleshooting customers' issues with their on-line orders or simply offering a 24 hour outsourced telephone order service to back-up your e-commerce site.
Some of the call centre services your alldayPA team can provide:
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24hr call answering for when your store is busy or on-line shoppers who need assistance
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24hr order lines so you can process sales over the phone and support on-line shopping carts
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Virtual address and postal services, giving you a credible location and professional image
alldayPA can quickly respond to existing and potential customers, meaning your sales representatives have the freedom to focus on sales, safe in the knowledge that all customers are dealt with by a polite professional operator..
We are able to tailor any call handling service to your exact requirements so if you have any bespoke requirements we will be happy to help. Call our retail and e-commerce services team on 0845 0574 000 for more information.