Case Study: Law Firm
Employees: 20
alldayPA Services Used: Overflow Calls, Switchboard, Out of Hours, Holiday and Sick Cover.

The firm has a number of partners and a fully functioning office with a receptionist, who is also the office administrator. alldayPA acts as a virtual assistant to the receptionist when she is away from her desk.  This enables the law firm to fully utilise the receptionist for typing, filing and binding so that she is not tied to the desk.

Calls are automatically diverted after five rings to alldayPA as there are no additional telephone lines.  Therefore, even when the receptionist is busy, at lunch, on holiday or ill, calls are never missed, clients never get an answer phone message, even at night, and the professional profile of the company is enhanced.