In the security industry, it is of vital importance that your clients can contact you whenever they need to. Whether their alarm is going off or they have an urgent issue, you need to be ready and available to take their calls 24 hours a day.

We help to keep security specialists, from alarm fitters to security guards, in contact with their customers 24/7/365. Our dedicated 24 hour response lines provide a reliable and professional telephone answering solution to the difficulties of managing your emergency call-out team through the night.

Our call answering and message taking services are perfect for ensuring that no call is missed when you and your team are busy.

Even in the event of a phone line failure or an evacuation of your building, our operators can seamlessly pick up your calls. Your clients need never know that they are not speaking to a member of your team and are reassured that you are always available and ready to assist.

Some of the call centre services your alldayPA team can provide:

•  Emergency hot-lines, helping you to respond to your urgent call-out requests 24/7
• Disaster recovery services keeping you and your customers in contact even if your phone lines fail
• Lone Worker Protection to monitor your employee safety in line with Health and Safety Work regulations
• Message Taking services to answer calls when you cannot and to take messages for you to follow up

alldayPA helps give you and your customers peace of mind in what can be stressful and difficult situations. Through our services you can better protect your customers, your staff and your good reputation.

We are able to tailor any call handling service to your exact requirements so if you have any bespoke requirements we will be happy to help. Call our security services team on 0845 0574 000 for more information.