0345 056 8888
0345 056 8888
0161 909 6900
0345 056 8888
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Your Business. Our Voice. Simple. Create time, work smarter
We will make sure you don't miss any calls

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The UK's most trusted team since 1999

Answering calls just as if we were based in your office

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We answer calls for over 23,000 customers

from our contact centres in the UK with PA's who truly are experts at answering calls

The Telephone Answering Service for Busy People

Missing Calls, Need additional Support, Or Simply need to Create more time? Let us help.

We answer your calls just as if we are based in your office. We only charge you for the calls we answer and we are here 24 hours a day. It’s like having your own staff in your office but without the overheads, hassle, or commitment. Your PAs manage your calls exactly as you wish, dealing with them under your instructions or transferring important calls through to you. All call details are sent to you real time. If you need more than a receptionist, we can do that too.


What We Do

We answer the phone & we do it absolutely better than anyone else. Just choose one of our five services or blend what you need.

Which of our services is right for you?



More people choose us than any other service because we are good at what we do. Our staff are all based right here in the UK.

  • The UK’s most trusted service
  • Over 16 years of experience
  • All our staff are based here in the UK
  • A Truly 24 hour operation
  • Our groundbreaking technology

Still want to know more?

man taking a mobile call


We promise to deliver a high quality service that is value for money. Our pricing model is simple. You pay us for the calls we answer.

  • No long term commitment
  • Just pay for the time you use us
  • Flexible pricing plans
  • Larger volume discounts
  • No additional costs for 24 / 7 service

Which package can we offer you?

Just some ways our services are used

office furniture

Furniture Store

This online furniture store, with head offices in Colchester, sells exquisitely designed furniture through its boutique website. Because the business is online, we handle their telephone calls 24/7.

Calls can be sales calls from those that prefer to call than go through a website checkout experience but as we also have access to each individual’s diary in the business we also take calls to make appointments so the staff can concentrate on the business of creating and selling stunning furniture.

This is our reception service – one of our most basic services but one that empowers thousands of businesses throughout the UK to focus on what they do best.

bio chemical

Biomedical Company

This biomedical company sells powders, pills and concentrates throughout the UK and Ireland, has opening hours of 8.30a.m – 5.30p.m and receives a constant influx of telephone calls from customers requesting their medicines.

With two busy offices in England alldayPA manages the inbound telephone calls for both offices and helps them stay on top of their sales orders and enquiries whilst fielding out nuisance calls.

We have a script to make sure all details for sales requests are clearly taken for what can be rather unusual biomedical terms, together with the quantities. We also transfer telephone calls quickly throughout the business when it is an urgent requirement.


Housing Association

This housing association in Cumbria manages many properties and is responsible for ensuring calls requesting a repair to properties are dealt with speedily.

Our PA’s are trained to investigate exactly what the repair needed is and then calls an engineer to take ownership of the repair. Detailed scripts are created to make sure our PA’s understand exactly what needs to be investigated during the call to ensure the engineer has all the information they need.

This service is our incident call handling service and by the nature of the fact that accidents can happen at any time of the night or day this is a 24/7 tailored telephone answering service for any business.

Sometimes people say the nicest things….


Please complete the enquiry form and we will call you back to discuss your business telephone answering needs.

Or, call us now on
0161 909 6900