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Improving Productivity: Can 6 Hour Work Days Help?

Earlier this year reports came out of Sweden showing that increasing numbers of employers were moving towards a 6 hour working day. The theory behind the 6 hour work day is that by cutting meetings and banning distractions like social media and…

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The Anatomy of a Phone Call

Communicating with your customers is important whatever your business. With more and more competition from other businesses that offer something similar to you, excellent customer service is a primary way that you can make your business stand out from the crowd. Having…

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