3 Essential Tips for Handling Difficult Customer Phone Calls

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3 Essential Tips for Handling Difficult Customer Phone Calls

3 Essential Tips for Handling Difficult Customer Phone Calls There are many different reasons your customers might pick up the phone to call your company, so it’s always best to be prepared for every situation. Regardless of your business you are likely…

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6 Things You Need to Know About Telephone Answering Services

6 things you need to know about telephone answering services Telephone answering services are an unusual phenomenon in the business world. Despite being around for decades not everyone has heard of them, and of those people who have, not everyone fully understands…

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Soft skills are the future of UK business. Here’s why.

Soft skills are the future of UK business. Here’s why. People are at the heart of any business. It doesn’t matter what the business is, or what sector it’s in, it’s the people that make a business what it is.  However, as…

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Virtual Office: Adding value for alldayPA members

At alldayPA we aim to constantly improve the quality of the service we provide to our members. The most recent of these improvements is our new Virtual Office which is designed to give our members better access to the tools they need…

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