Turn a Free Trial into Loyal Customers
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If you are in the position to offer services or products to customers on a free trial basis, you must ensure you are carrying out the process so that it not only showcases what you have to offer but also so that…Read More
By the year 2020, customer experience will overtake price and product as a key brand differentiator. With customer service slowly becoming the most important aspect in the buying process, a customer is 4 times more likely to go to your competitor if…Read More