Turn a Free Trial into Loyal Customers

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Turn a Free Trial into Loyal Customers

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If you are in the position to offer services or products to customers on a free trial basis, you must ensure you are carrying out the process so that it not only showcases what you have to offer but also so that…

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“No I did not receive good service”

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By the year 2020, customer experience will overtake price and product as a key brand differentiator. With customer service slowly becoming the most important aspect in the buying process, a customer is 4 times more likely to go to your competitor if…

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