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We regularly post about industry related news and features, follow us on social to share interesting and informative infographics.

5 Ways to Build Customer Trust

build trust

5 Ways to Build Customer Trust Building trust with your customers takes time and effort. It’s a fine balancing act, as you need to show great professionalism, personality, authenticity and integrity – all at the same time. It might seem daunting at…

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The Anatomy of a Phone Call

anatomy of a phone call featured

Communicating with your customers is important whatever your business. With more and more competition from other businesses that offer something similar to you, excellent customer service is a primary way that you can make your business stand out from the crowd. Having…

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