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Take Your Business To The Next Level: The Ultimate Guide

take you business to the next level

Taking your business to the next level is easier said than done. For starters your businesses has actually got to survive in the first place. 8 out of 10 businesses don’t make it past 18 months. If you make it past this…

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8 Customer service skills you can teach to your staff

teach staff customer service

Customer service is one of the most important jobs in any business so it’s important your team have good customer service skills. If you’re a small business, customer service duties might be shared out across a number of different people who don’t…

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5 reasons why the phone call still rules customer service

5 reasons the phone rules customer service

Technology has changed how we do business immeasurably. In the last 10 or so years we’ve seen things like smart phones, social media, and live chat go mainstream which has had a massive effect on our communication. One of the areas of…

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The Top 10 Soft Skills Every Business Needs

soft skills

Soft Skills are some of the most important skills any business can have – but lots of people don’t even know what they are. What are soft skills? Soft skills are skills we all have naturally and use every day without thinking…

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11 Mistakes For Small Businesses To Avoid

small business mistakes

Every small business is different, with different needs and different measures of success. However, there are some mistakes that almost all small businesses are liable to make at one time or another. Whether you’re a start-up at the beginning of your journey,…

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