Call Handling Service

Do you need a call handling service? If so, speak to us here at alldayPA.

Call Handling Service and Answering Calls

No matter how many calls you receive and how often you receive them we can tailor our call handling service so that every call is answered

alldayPA are the experts when it comes to offering a call handling service.

We have a wide range of services available for you to choose from including a call handling service which can be adapted to suit your requirements, whatever they may be. No matter how many calls you receive and how often you receive them we can tailor our call handling service so that every call is answered.

Types of call handling service

Although we provide a number of different call handling services, here are a few of the most popular ones: –

  • Switchboard service – everything you would get from a regular switchboard without the added expense
  • Customer service helpdesk – we have three friendly, UK based, call centre operations who can deal with your calls
  • Lone worker protection / employee absence hotline – which helps to monitor and protect your workers safety at all times
  • Order taking – this provides a real person, not a machine, to take orders from your customers at a time to suit them
  • Media response – if you are running any media campaigns or adverts then we have the staff to deal with the extra calls which arise from this
  • Disaster recovery – we can help answer calls in the event of an emergency
  • Engineer call out – we can ensure your calls are routed to the right person to help your clients with their issues.

Not all companies require a call handling service as they are happy to handle all their calls themselves but for those who dont have the resources to deal with their call capacity then our call handling service will be able to help.

Many businesses receive calls 24 hours a day but it it just isnt possible to get staff to answer those calls; if you find yourself in this position then you should consider our service. We have a wide selection of professional staff who will be trained to provide the best possible call handling service to your customers.

The cost of our call handling will vary depending on your requirements but if you are interested we would suggest you speak to one of the advisers on 0345 056 8888 for more information.