OUTSOURCED CALL CENTRE SERVICES
TOO MANY CALLS TO HANDLE? WE’RE HERE TO HELP PICK UP THE SLACK
Struggling to handle your call volume during peak hours, when staff are off sick or outside working hours? Fully operational 365 days a year, alldayPA’s call centre services give you the support you need every day of the year. Acting as a back-up for your team, we are on hand to make sure that you never miss a call. Keep your callers happy and your costs down with alldayPA’s outsourced call centre solution.
HOW DOES IT WORK?
We handle your calls just as though we were based in your contact centre. Simply tell us the information you need us to capture from every call. Your team can take messages, transfer calls to relevant people or departments, answer your callers’ questions as your customer service desk and much more. Tailored, professional and personal, our 24 hour call centre services give your operations the support you need.
SEAMLESS AND PERSONAL SERVICE
Listen to a sample call
When your customers dial your number but your lines are busy, the call will immediately transfer to alldayPA where one of our friendly team of PAs will be on-hand to handle your call. We answer your calls in your company name so your callers will always enjoy a seamless experience. A cost-effective alternative to overstaffing your existing contact centre, we charge on a cost-per-call basis so you get 24 hour support but only pay for the calls we answer.
ENHANCE YOUR PROFESSIONAL IMAGE WITH THE RIGHT PHONE NUMBER
Choose from our wide range of geographic and non-geographic numbers. These numbers are cheap for your customers to call, reflecting your company’s customer-first attitude. If you want to keep your existing number that’s fine too – simply divert your calls to your alldayPA number.
GET A QUOTE
Call us on 0845 056 8888
To find out more about how our outsourced call centre services will benefit your business, give us a call today
or fill in the form for your free, no-obligation quote.
We’ll call you back to find out more about you. Then you can just sit back and relax while we create a package tailored to your needs.
We will ask you more about your business and talk you through the most beneficial and cost-effective options available to you.